We understand that entrusting a billing company to handle your revenue management can be scary. We get it, and we are dedicated to maintaining the highest levels of quality, professionalism, and customer satisfaction to make sure our clients are not just happy with our service, but they enjoy working with us. We want every experience in this sometimes-stressful world of billing and revenue management to be a positive one. We want to take the burden and stress off you. We are, after all, an extension of your office. We are not an automated robot or tough to reach. We are here for you, working for you, dedicated to you.
“We have spent a lifetime working with or for other billing companies until we took the time to step back, take note of everything that was wrong, and create a company that was right.”
Everyone can say they are efficient, timely, heavy on customer service – most are not. We can guarantee you this… you will not find a more positive team to work with than Optimal. At Optimal you will find people that have been in your shoes and want to do everything possible to get you paid. We have years of practical experience as well as claims processing and we understand the issues of “medical necessity” and clinical documentation from the inside out.
Most of all…we are affordable. Rates are based on a % of what we collect. If we don’t collect, we don’t get paid. We work with our clients to achieve their financial goals. And we work hard. If you don’t get paid, we don’t get paid.
It’s during tight financial times when you truly need a dedicated partner and Optimal will work the hardest for you. Our services pay for themselves in the form of first pass claims payments, and a low percentage of resubmissions and appeals which contributes quickly and positively to your cash flow. We find ways to get you money, faster payments, more money, and we can even assist you with negotiating rates with the Payors.
(Clearing House and Payor)
Claims rejects are reviewed and modified promptly, ensuring accurate submissions.
We know how to work with Payors on the ‘out of network’ provider billing and get claims paid.
Claims are submitted within 72 hours of receipt to get payments to you as quickly as possible.
We employ a professional claims appeal process.
Salaries, Vacation, Sick Pay, Medical & Dental Benefits, Workers Comp, Payroll Taxes.
Minimize the time your staff spends on the phone with insurance companies, resubmitting claims, or chasing receivables.
We work with all Government and Commercial payors. As well as the CAQH, PECOS, & NPPES
I am so pleased to be working with the team at Optimal Revenue Cycle Management Solutions. From the first day we starting working together, I was impressed with their professionalism, vast knowledge in all areas of billing and RCM and excellent attitudes. It is obvious they love their work, they are great at it and they get results. I trust their judgement and have found their insight and experience has afforded me a new view on insurance billing and revenue cycle management. Thank you for your customer service and positive results.Rozanne P. - Operations Manager, Costa Mesa, CA
The billing part of my small psychology practices handled by OPTIMAL RCMS. Speed, efficiency, flexibility, facilitation and courtesy are their hallmarks. Erin, my contact there, is a dream. I most wholeheartedly recommend this company. A real find.Kathy G. - Psychotherapist, New York, NY
I got lucky one day… Through conversation, I was introduced to Optimal Revenue Cycle Management Solutions. I threw it out there, not thinking about any results, it was just simply an effort. I was lost after my previous biller had gotten married and moved out of state. At this point, I was five months behind on my billing; I just looked at this as lost revenue. It was gone. I signed with Optimal RCMS. A short time later, my A/R was up-to-date. I could not be more pleased with their performance and veracity. My practice billing troubles are over.Dr. William B. - Chiropractor, Newport Beach, CA
Partnering with Optimal Revenue Cycle Management Solutions has been both a pleasure and a boon for our business. The team at Optimal has provided a level of professionalism, responsiveness, and productivity that is exactly what we had hoped for when switching from our previous medical insurance billers. Moreover, the Optimal team has taken extra efforts to familiarize themselves with the intricacies and nuances of our business which has resulted in increased billing revenue realized simply by switching to them.Thai D. - JD, Director, Newport Beach, CA